When you use basa55, your trust is our greatest asset. On this page, we're being fully transparent — what data we collect, why we collect it, and how we keep it safe.
The six principles basa55 follows to protect your data.
All your data is protected with SSL 256-bit encryption, ensuring no one can intercept it in transit.
Basa55 never sells your personal data to third parties. Your data belongs to you.
You may request to view, correct, or delete your information at any time.
Only the minimum necessary data is collected. No unnecessary information is gathered.
Each type of data is retained for a defined period and securely deleted once that period expires.
Every new feature is built following the "Privacy by Design" principle.
Basa55 believes your privacy is a fundamental right. This Privacy Policy ("Policy") applies to the basa55.app website and our mobile application. References to "basa55", "we", or "us" refer to the entity operating basa55.app.
By using our platform, you are considered to have accepted this policy. That said, we encourage you to read it carefully — because it's written about you. If you have any questions, our support team is always ready to help in Bengali.
This policy was last updated on 1 July 2026 and is Version 2.5.
Basa55 collects the following types of information — strictly for service delivery and security purposes, and nothing else:
| Data Type | Reason for Collection | Mandatory? |
|---|---|---|
| Mobile Number | Account Creation, OTP Verification | Yes |
| NID / Passport | KYC, large withdrawals | Yes |
| Notifications, Account Recovery | Optional | |
| IP Address | Security & fraud prevention | Yes |
| Gaming History | Responsible Gaming, AML | Yes |
Basa55 uses your information only for the purposes listed below — and for no other reason:
Basa55 does not send any marketing or promotional communications without your consent. You can opt out of marketing communications at any time.
Basa55 never sells your personal data. However, your information may be shared in the following limited circumstances:
All third parties with whom data is shared are contractually required to uphold the same privacy standards as basa55.
Basa55 uses cookies to make the platform better and more secure. Cookies are small files stored in your browser that remember your preferences and activity.
You can also delete cookies at any time through your browser settings. Please note that disabling essential cookies may affect the platform's functionality.
Basa55 does not retain your data indefinitely. Each type of data has a defined retention period:
| Data Type | Retention Period | Reason |
|---|---|---|
| Account Information | For the duration of active account + 5 years | Legal obligation |
| KYC documents | 5 years after account closure | AML Policy |
| Financial transactions | 7 Years | Financial Law |
| Gaming History | 3 Years | Responsible Gaming |
| Login logs | 18 months | Security |
| Cookie Data | Up to 12 Months | Session management |
Once the retention period ends, data is permanently and securely deleted — including from all backups.
Every basa55 member has full rights over their own data. Contact our support team to exercise any of the rights listed below:
Basa55 will respond to rights exercise requests within 30 business days of receipt. Identity verification may be required in some cases.
Please Note: Requests to delete data retained due to legal obligations (such as KYC or financial records) may not always be possible to fulfill.
Basa55 uses multiple layers of security to protect your data:
All data transmission is protected with military-grade encryption.
Additional security through OTP and device verification.
Suspicious activity detected and blocked in real time.
Firewall-protected servers with regular security audits.
You also play a role in keeping your account secure — use a strong password, never share it with anyone, and report anything suspicious to our support team right away.
Basa55 strictly prohibits access to its services by anyone under the age of 18. We take the protection of children's privacy especially seriously.
If you become aware of a minor using basa55, please notify our support team immediately.
Basa55 may update this Privacy Policy from time to time. When changes are made:
We recommend checking this page regularly. Our core commitment to your privacy will never change.
For any privacy-related questions, concerns, or complaints, please get in touch with us. Our Data Protection Team is ready to assist you.
Following the submission of a complaint, basa55 will provide a written response within 30 business days. Privacy-related complaints are treated as our highest priority.